Privacy Policy

1. Introduction

At engagement.farm ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

Account information: email address and password
Payment information: processed securely through Stripe
TikTok account information: accessed through OAuth authentication
Content: videos and related media you upload to our service

2.2 Information Collected Automatically

We use Plausible Analytics to collect anonymous usage data. Plausible is privacy-focused and does not collect personal information. The analytics help us understand how our service is used in aggregate.

2.3 Cookies

We use essential cookies through Clerk for authentication purposes. These cookies are necessary for the functioning of our service and help maintain your logged-in status. We do not use cookies for advertising or tracking purposes.

2.4 Marketing Communications

With your consent, we may send you marketing emails or newsletters about our services, updates, and features. You can opt out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our service, including processing your uploads and generating videos
To process your payments through Stripe
To post content to TikTok on your behalf when authorized
To analyze service usage and improve our features (using anonymous analytics)
To communicate with you about your account or respond to inquiries
To enforce our Terms of Service

4. Third-Party Service Providers

We work with the following third-party service providers:

Stripe: For payment processing
uploadthing.gg: For video file storage and hosting
OpenAI: For AI-powered video processing and content generation
Plausible: For privacy-friendly analytics
TikTok: For video publishing through OAuth integration
Clerk: For user authentication

Each of these providers has their own privacy policy governing how they handle your data. We encourage you to review their policies.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information is only shared with third-party service providers to the extent necessary to provide our service.

5. Data Storage and Security

Your content is stored securely on our servers and through uploadthing.gg. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Data Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw TikTok OAuth permissions
Export your data
Object to our processing of your data

To exercise these rights, please contact us at petlensai@gmail.com.

7. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Your data may be subject to the laws of the countries in which it is stored. By using our service, you consent to such transfer and processing.

8. Children's Privacy

Our service is intended for users aged 13 and older. Users between 13 and 18 must have parental consent. We do not knowingly collect information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
petlensai@gmail.com